Running A Successful Home Business: Practice Saying “No”
Copyright © Rahimah Sultan

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One of the requirements of running a successful home business is being able to say “no.” While the biggest perk of running a home business is the fact that you actually get to work from your home, it can also be your greatest challenge. There are three areas in which you will need this ability—family, friends and clients. Although you may have a separate home office, you cannot help but have work spill over into the other areas of your life, such as the sticky notes posted on the refrigerator in the kitchen, or the tax return being crunched on the coffee table in the living room. Saying “yes” to customers is what keeps you in business, but failure to say “no” at times will result in burn out, frustration, and domestic strife that will have you wishing for the relative calm that the corporate office provided you.

As far as the family is concerned, children may feel that your presence at home should mean that you should be able to play with them whenever they want. There is nothing wrong with taking an occasional planned break to interact with them or to have lunch together and then get back to work until you quit for the day. Help them understand that you will be available for emergencies or that they may sit quietly in your office if they wish and read or color, but that you will not be able to talk, play, or have a tea party upon their request.

What may not be quite so obvious is that your friends, who have to leave home to work in an office every morning, do not understand that running a home business is work just as their jobs are, only in your home. So anticipate being barraged with requests for rides to the airport, babysitting of sick children who cannot go to school, and other calls for help that may come your way. Saying “no” is difficult, but you must learn to let your friends know that you keep business hours just like any other business, and that during these hours your ability to help them is somewhat limited.

Perhaps hardest of all is the ability to say “no” to clients or customers. If you make yourself available 24 hours a day, do not be surprised when they take advantage of you, and suddenly emergency tax preparation is required while you are in the midst of dinner with your family or the need to have some real estate issue discussed crops up when you are watching a movie with your spouse.

The practice of saying “no” to such business contact is very difficult for the home business owner, yet it is the most important aspect of running a successful business while maintaining quality in your personal life.

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